Military Personnel Relocating to the UK
When you arrive in the UK, please contact our office and provide your GBL shipment number and your Transportation Service Provider’s name to enable us to track the status of your household goods. We will also require your UK phone numbers and email addresses to add to your file.
There is a set Customs clearance process which requires all shipments to have one of the following forms accompanying it – DD1434 or a C3 (Retiring/Separating). Customs have strict importation laws; please review these on the following link and advise us of any issues concerning your consignment
https://tops.ppcigweb.sddc.army.mil/ppcig/menu/query/country.do Select United Kingdom from the drop down menu click Submit and then click on Details. This will take you to General Instructions UK.
When your goods have cleared Customs, we will contact you to schedule delivery. On the day of delivery, you will need to be available from 8.00am to 5.00pm. If you do not have a residence, your shipment can be placed in our store until your accommodation is available.
For further official advice on moving please visit the Defense Personal Property System (DPS) portal